FREQUENTLY ASKED QUESTIONS

Delivery Inquiry

What's the minimum Order for delivery?


We have a minimum order of $39 for Downtown Toronto area, the rest of Toronto and surroundings is $45




Do you do same day delivery?


We take pride in our Next Day delivery option- We want to ensure the product you get is fresh and delicious! Our Chef needs minimum of 24 hours to processs and create your wonderful goodies! If you need a Last minute delivery or such contact us 416.360.0095 and we will do our absolute best to make it happen!




What is your Delivery Hours?


Our facility is open early to make sure we can deliver from 8AM-12PM everyday Monday-Sunday




Is your Facility open to the public?


Our location at 20 Logan Ave is our production facility. This is were all the magic happens! And We are Now open for curbside pickup and takeout, for easy ordering download our app! We look forward welcoming you safely!




Can I purchase Delysees goodies as a gift and send it to a different address?


We strongly encourge thoughtful gifts especially during this time, and yes you can definetly order for someone else. Simply add in their address, at the delivery instructions section add contact of the receiver, name of the receiver and any other instructions that might be helpful to our drivers to make sure the delivery is as smooth as possible.




What is your Pick Up Hours?


Our Pick up hours is between 8am-2pm Monday to Sunday, we are making sure to keep eveyone safe and we strongly suggest to pre-order your goodies. Last minute order? Not to worry! we have macarons, cakes and more ready to purchase, you can call us at 416.360.0095 our order desk will more than happy to assist you with your order





Macarons

Is your Macarons Gluten-Free?


We currently offer a wide variety of Gluten-free Macarons with the exception of "Vanilla Birthday cake" "Chocolate Birthday Cake" "Strawberry Birthday Cake" and "Red Velvet" Macarons. If you only need Gluten Free flavors, simply add as a special request and we will make sure all the flavors are GF.




Is your Macarons Nut Free?


Our delicious macarons are made of Almond Flour and some flavors contains Hazelnut and Pistachio. Yum!




Can I customize my Macarons?


We have talented design team on site, we are able to create amazing customize selection for our Corporate Client, PR Agencies, Weddings and more... Contact us at order@delysees.com or call us 416.360.0095 for more details.




Can I choose my own Macaron Flavours?


Absolutely! You can add your fav macaron at our special request section and we will make it happen, not to worry!





Larger Cakes

How much people the Larger Cakes serve?


We have different option for the Larger Cakes our typical serving is between 8-12 people, Our signature Trio Cloud cake serves more10-14 people and our Petit Gateau serves 4-5 people. We also create custom serving kindly contact our order desk at 416.360.0095 or email us for more info.




What's inside your Larger Cakes?


We do our absolute best to make sure we provide the best looking and best tasting desserts in the market- Our cakes is typically filled with many layers to achieve just that! depending on the flavors we typically have a light Mousse Layer, a Ganache layer, Crunch layer, added softness to balance out the other layers.. We want to ensure everytime you take a bite of our desserts that its a culinary treat!





Individual Cakes

What's inside your Individual Cakes?


We do our absolute best to make sure we provide the best looking and best tasting desserts in the market- Our cakes is typically filled with many layers to achieve just that! depending on the flavors we typically have a light Mousse Layer, a Ganache layer, Crunch layer, added softness to balance out the other layers.. We want to ensure everytime you take a bite of our desserts that its a culinary treat!





Delysees Ultimate App

Is your App Free to download?


Yes of course! Its the easiest way to order for home delivery or pick up! We strongly suggest to download our App at the Play store or App Store and you get to redeem an exclusive treat!




Can I place an order without the app?


Our Menu page is also configure to process order if you dont have the App. You will choose your items and proceed to check out like usual. Dont forget we offer curbside Pickup option now at our location! Exciting!!





HEALTH AND SAFETY

Yours and our team safety is our number ONE priority! To read more click Health and Safety Policy

All orders are carefully packed with safety in mind to ensure you receive a perfect product.

They are also hand delivered right to your door ensuring physical distancing practices are followed to minimize contact.

We work very hard following all health and Safety guidelines to ensure you get to enjoy what we love to do!!!